Privacy policy
PickleDrill360 Privacy Policy
Last Updated: April 6, 2026
PickleDrill360 is a product of XR Sports Training, Inc. We respect your privacy and are committed to protecting your information.
This Privacy Policy explains how we collect, use, and share information when you use PickleDrill360, visit our website, or interact with us.
By using PickleDrill360, you agree to this Privacy Policy.
1. Contact Us
If you have any questions or requests related to your data, contact us at:
hello@pickledrill360.com
2. Scope of This Policy
This Privacy Policy applies to:
• PickleDrill360 applications and services
• PickleDrill360 websites
• Customer support interactions
• Emails and marketing communications
• User-created drills and community features
It does not apply to third-party services (such as Meta or other providers), which are governed by their own privacy policies.
3. Information We Collect
A. Information You Provide
• Name
• Email address
• Account credentials
• Profile information (including household profiles)
• Support messages and survey responses
• Drill names, descriptions, and other content you create
• Shipping information (only when needed for promotions or accessories)
B. Account and Subscription Information
• Meta account–linked identifiers (as needed for authentication)
• Subscription plan, trial status, and renewal status
• Entitlement and access records required to provide the service
Subscriptions are billed and managed through Meta. We do not store your payment card details.
C. Training and Performance Data
Because PickleDrill360 is a training system, we collect:
• Shot accuracy
• Ball speed and spin
• Drill completion data
• Session history
• Progress over time
• Leaderboard metrics
• Usage patterns within drills and playlists
D. Device and Technical Data
• Headset type (such as Quest 3 or 3S)
• App version
• Device identifiers
• Crash logs and diagnostics
• IP address and basic website usage data
• Cookies and similar technologies
E. Communications and Marketing Data
• Email engagement (such as opens and clicks)
• Responses to promotions, waitlists, or events
• Preferences for receiving updates
4. How We Use Information
We use your information to:
• Provide and operate PickleDrill360
• Deliver drills, analytics, and performance tracking
• Maintain accounts and profiles
• Enable leaderboards and community features
• Provide customer support
• Improve the product and develop new features
• Ensure reliability, security, and fraud prevention
• Communicate updates, new features, and offers
• Analyze usage and product performance
• Comply with legal obligations
We may use aggregated or anonymized data for analytics, research, and product improvement.
5. Marketing Communications
We may use your email address to send:
• Product updates
• New feature announcements
• Training tips and content
• Promotions or special offers
You can unsubscribe at any time using the link in our emails.
We do not sell your personal information.
6. Leaderboards and Shared Content
If you use community features:
• Your username and leaderboard stats may be visible to other users
• Drills you choose to share may include your creator name
• Public stats may be displayed based on your participation
You control what you share. Please be mindful when making content public.
7. Children and Parental Involvement
PickleDrill360 may be used by younger players with parental involvement.
• Users under 13 should use the service with a parent or guardian
• If we learn that personal data was collected without appropriate consent, we will take steps to delete it
8. When We Share Information
We do not sell personal information.
We may share information with:
A. Service Providers
Vendors that help us operate the service (hosting, analytics, email, support)
B. Platform Providers
Meta, for authentication and subscription management
C. Fulfillment Partners
Only when needed to deliver accessories or promotions you request
D. Legal Requirements
If required to comply with law, enforce agreements, or protect users
E. Business Transfers
In connection with a merger, acquisition, or similar transaction
9. Cookies and Website Tracking
We use cookies and similar technologies to:
• Operate our website
• Understand usage
• Improve performance
• Measure marketing effectiveness
You can manage cookies through your browser settings.
10. Data Retention
We retain data as long as reasonably necessary to:
• Provide the service
• Maintain your training history and progress
• Improve the product
• Meet legal obligations
We may retain certain data longer where required for legal, security, or legitimate business purposes.
11. Data Deletion
You may request deletion of:
• Your account
• Personal data
• Training and performance data
To request deletion, contact:
hello@pickledrill360.com
We will process deletion requests in accordance with applicable laws.
Some limited information may be retained where required for legal or operational reasons.
12. Data Security
We use reasonable technical and organizational safeguards to protect your information.
However, no system is completely secure, and we cannot guarantee absolute security.
13. Your Rights
Depending on your location, you may have rights to:
• Access your data
• Correct inaccurate data
• Request deletion
• Opt out of marketing communications
To exercise your rights, contact:
hello@pickledrill360.com
We may need to verify your identity before processing your request.
14. International Use
PickleDrill360 is operated in the United States.
If you access the service from another country, your data may be processed in the United States or other jurisdictions.
15. Third-Party Services
PickleDrill360 relies on third-party services to operate, improve, and scale the platform.
These may include:
• Platform providers, such as Meta, for authentication and subscription management
• Cloud and backend providers, such as Google Cloud and Firebase
• Game and application services, such as Unity Gaming Services and PlayFab
• Analytics, communication, and support tools
• Shipping and fulfillment partners (when applicable)
These providers may process information on our behalf to support functionality such as data storage, authentication, analytics, and service delivery.
We only share information as necessary for these services to function.
Each third-party service operates under its own privacy policy, and we encourage you to review them separately.
16. Changes to This Policy
We may update this Privacy Policy from time to time.
If we make material changes, we will update the date above.
Your continued use of PickleDrill360 means you accept the updated policy.
